Which channels are covered?
The Swedish Broadcasting Commission (the Commission) can investigate programmes broadcasted by Swedish broadcasting companies. The Commission investigates local, regional and national broadcasters. It does not investigate programmes broadcasted from abroad, as foreign broadcasting companies are not subject to Swedish regulations.
Broadcasters not covered
Foreign broadcasting companies are not subject to Swedish regulations. Even if you can watch their programmes in Sweden, you cannot complain to the Commission. The foreign companies must generally adhere to the law in the country where they are based. For example:
- TV3, TV6, TV8 and TV10 are broadcasted by Modern Times Group MTG Ltd, which is established in the United Kingdom.
- Kanal 5 and Kanal 9 are broadcasted by the British company Discovery Networks Northern Europe Limited, also established in the United Kingdom.
These channels are instead subject to the regulations that apply in the country where they are established. If you wish to complain about a programme in one of these channels, you must turn directly to the regulatory authority in that country. If the company is established in the United Kingdom, please contact Ofcom. If the company is established in the Netherlands, please contact the Commissariat voor de Media.
How to complain to Ofcom and ASA
If you wish to complain about a programme broadcasted in one of the channels TV3, TV6, TV8, TV10, Kanal 5 or Kanal 9, you may address your complaint directly to the Ofcom (Office of Communication). The complaint must have been received within 20 days of the broadcast. If the complaint refers to a TV advertisement, Ofcom will transfer the matter to ASA (Advertising Standards Authority), which investigate advertising in British media. We will forward any complaint that we might receive regarding British broadcasting companies to Ofcom, in accordance with a specific agreement. If Ofcom makes an investigation they report the result to us.
No regulations regarding personal preference and taste
It is important to understand that there are no rules relating to personal preference and taste, or the quality of the programmes. Our investigations are based on the laws and regulations applicable to the broadcasts. If you have complaints that are more related to personal preferences and taste, you should contact the broadcasting company.